Portfolio projects

Mixed methods, across the research lifecycle

1

Insights for a 10-Year Vision to Redefine Startup Marketing

Generative: Field visits, IDIs

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2

Understanding User Workflows for Product Optimization

Evaluative: Usability testing

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3

Uncovering Churn Drivers to Inform a  SaaS Retention Strategy

Iterative: VoC surveys (CSAT, UMUX, etc)

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Want to see my presentation style?

Check out this video! I presented a case study to Ladies that UX Atlanta about a UX research project that spanned two years during my time at Mailchimp.

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